Shipping Policy

Discover the convenience of online shopping at Sanj Market, where you can effortlessly browse and purchase your favorite products from the comfort of your home. We take pride in providing our customers with an exceptional shopping experience, and our shipping policy is designed to ensure you receive your orders in a timely and hassle-free manner.

 

Shipping Time:

We understand the anticipation of receiving your purchased items promptly. To fulfil this expectation, we strive to deliver your products within a specified time-frame. The estimated delivery time is 3-7 working days.

 

Delivery Timing:

While we cannot provide an exact delivery time, our courier service operates during standard business hours, generally between 9 am and 5 pm on business days, excluding holidays. Please anticipate the delivery of your parcel within this time-frame on regular business days.

 

Order Confirmation:

Upon shipment of your order, you will receive a confirmation call and message from us, ensuring you are informed about the dispatch of your products.

 

Scheduled Delivery Concerns:

If your order does not arrive by the scheduled delivery date, please reach out to us promptly. You can contact us by clicking the WhatsApp icon or visiting our Facebook Page or Instagram Handle. We are committed to addressing any delays in the delivery of your parcel and will respond to your inquiry promptly.

 

Undelivered Orders:

In the event that your order status indicates it has been delivered but you have not received it, please contact us immediately. You can reach out by clicking the WhatsApp icon or visiting our Facebook Page or Instagram Handle. We will investigate the matter and make every effort to resolve the issue to your satisfaction.